We always aim to deliver your order within our standard delivery times, but sometimes unexpected factors can cause delays in your delivery.

Below are some reasons your delivery might be late:

  • Your order was shipped during our sales and promotions season.
  • You ordered more than one product. In exceptional circumstances your order may arrive in different packages and on different dates.
  • Your order was placed during a public holiday or a local public holiday.
  • There were unpredictable circumstances beyond our control.